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FAQ

Posters / designs

On which paper are the posters printed?
- The posters are printed on thick 250 grams of wood-free satined paper.

On which materials is my favorite poster available?
- Currently most designs are available on brushed aluminum, HD metal, plexiglass, dibond, canvas and paper. Designs with a white background are not suitable for brushed aluminum, choose one of the other materials here.

Which materials are suitable for outdoor use in the garden?
- The materials dibond and HD metal are UV resistant and water repellent, very suitable for outdoor use.

Do you also make posters on request?
- We can design a poster at your request, contact us for rates and more information info@posterjunkie.eu.

Can the posters also be delivered without drillholes?
- Certainly, it is no problem to deliver the plates without drillholes. Please state with your order as a remark that you want the poster without drill holes and it will be fine!

Which suspension systems are available?
- For the materials dibond, plexiglass and brushed aluminum you can choose between a suspension plate (for hanging with 1 screw) or stainless steel spacers (4 pieces). Canvas and HD metal have their own suspension system, look for more information on our website page about the hanging systems.

Do you also supply posters with lists?
- All our paper posters are sold without a list.

Payments

Which payment methods do you support?
- We accept payments via Paypal, iDeal, Sofort and Creditcard.

Delivery / shipment

What is your delivery time?
- We strive to deliver your poster within 5 working days.

What are the shipping costs?
- The shipment is free!

Returns

Can I return a poster and receive my money back?
- If the poster does not meet your requirements, you can return it to us within the statutory withdrawal period of two weeks. For more information look at returns.

My product is damaged, what now?
- Unfortunately, it sometimes happens that a product damaged during transport, send some photos of the damage to info@posterjunkie.eu and it will be solved!

Complaints

I have a complaint about one of the products
Contact us on info@posterjunkie.eu and we will help you with a suitable solution as soon as possible.